Frequently Asked Questions

A Turning Point is a privately owned out-patient treatment facility in Colorado Springs, Colorado. A Turning Point offers Level I Drug and Alcohol Education Minor-In-Possession, Level I DUI/DWAI Education, Level II DUI/DWAI Education and Therapy (Track A, Track B, Track C, Track D, and Four Plus), Domestic Violence Therapy, Relapse Prevention Therapy, Cognitive Behavioral Thinking Skills, Anger Management Therapy, Urinalysis Monitoring, Breathalyzer Monitoring, Hair Strand Testing, and Antabuse Monitoring.  

Please visit our individual treatment pages for more information specific to your treatment needs.

Your first step in signing up for treatment at A Turning Point is to complete the intake process. The intake process establishes you as a client of A Turning Point and allows our intake coordinator to schedule the applicable treatment and services with you.

Currently, A Turning Point is offering intakes as an In-Person appointment, or through our secure, online Client Portal. 

If you are completing an In-Person intake, we ask that on the day of your scheduled appointment you please bring a valid photo identification card, any court orders or court paperwork (if you have already been sentenced), money to cover the intake fee, and your Medicaid card or Medicaid information (if you have Medicaid).

If you are completing a Client Portal intake, you will be asked to provide a copy of your valid photo identification card, any court orders or court paperwork, and any additional needed information at a later time, either in-person or by email.

To schedule an In-Person intake appointment, or to sign up for a Client Portal intake, call (719) 550-1011 or (719) 309-6396.

The State of Colorado typically requires Level II DUI/DWAI Education and Therapy for a DUI or DWAI conviction; but may require additional or reduced treatment depending on your individual treatment needs. 

Level II DUI/DWAI Education consist of twenty-four (24) face-to-face contact hours, over the course of twelve (12) weeks. Each Level II Education class is two (2) hours in length. Individuals are not allowed to attend more than one (1) session of Level II Education per week.

If required, once Level II Education is completed, you will move into Level II DUI/DWAI Therapy. The length of time and required number of hours of Level II Therapy will be based on the number of DUI’s/DWAI’s you have had, and the results of the breathalyzer or blood test administered at the time of the offense. The length of Level II DUI/DWAI Therapy can range from a minimum of forty-two (42) face-to-face contact hours over the course of a minimum of twenty-one (21) weeks, to a minimum of eighty-six (86) face-to-face contact hours over the course of a minimum of forty-three (43) weeks. Each Level II DUI/DWAI Therapy class is two (2) hours in length. Individuals are not allowed to attend more than one (1) sessions of Level II DUI/DWAI Therapy per week. 

There are times when you may be required to take an additional class or set of classes. Some extra requirements include Enhanced Out-Patient Treatment (EOP) or Intensive Out-Patient Treatment (IOP). EOP consists of an additional three (3) to eight (8) hours of therapy each week for the duration of ninety (90) calendar days. IOP consists of an additional nine (9) or more hours of therapy per week for four (4) to six (6) weeks. 

Colorado State law recently enacted Level II Four Plus treatment for the individuals that have received four or more DUI or DWAI convictions. The treatment requirements for Level II Four Plus are different than normal Track A, Track B, Track C, or Track D Therapy. 

Level II Four Plus treatment, also referred to as 4+ treatment, directly assesses the individual client's treatment needs, and address areas of concern to prevent relapse or a future DUI or DWAI offense. 

Level II Four Plus treatment consists of not less than eighteen (18) months, and a minimum of one-hundred eighty (180) hours of treatment. All Level II Four Plus treatment is driven by the individual's clinical assessment and Four Plus Evaluation.

A Turning Point has two offices for better convenience of all clients. 

The north office, located at 5160 North Union Blvd, conducts urinalysis testing and breathalyzer monitoring at the following times:

          Monday – Thursday          9 am to 8 pm

          Friday                                    10 am to 6 pm

          Saturday                              8 am to 2 pm

          Sunday                                 CLOSED

The south office, located at 1221 Lake Plaza Drive, Suite B, conducts urinalysis testing and breathalyzer monitoring at the following times:

          Monday – Thursday           9 am to 6 pm

          Friday – Sunday                  CLOSED

Please view our Contact Us page for locations and hours, as well as our Drug Testing page for information pertinent to Urinalysis or Breathalyzer testing.

A Turning Point of Colorado Springs, INC. is a state licensed agency. A Turning Point holds an active license to conduct substance abuse treatment by the Colorado Behavioral Health Administration or BHA (formerly the Office of Behavioral Health or OBH). All therapists and counselors at A Turning Point hold active licensures through the Colorado Department of Regulatory Agencies. All domestic violence providers are approved to conduct treatment through the Domestic Violence Offender Management Board in Colorado. 

Licensures and credentials can be verified through DORA and/or DVOMB.

A Turning Point is an approved Medicaid provider. A Turning Point is unable to accept any other insurances at this time.

Although A Turning Point accepts Medicaid, certain services offered by A Turning Point are not covered by Medicaid. Further, certain services require certain diagnostic criteria to be met by the client for services to be billed.

A Turning Point requires that all services are paid for at the time the services are rendered, unless prior arrangement has been made with A Turning Point staff. 

A Turning Point offers several options for making payments for services: 

• In-person during normal business hours, 
• Over the phone,
• Online at www.aturningpointcs.org/make-a-payment,
• or through our secure, online Client Portal (if you are registered).

In the event of hazardous weather conditions, A Turning Point will notify all active clients set-up for text reminders or email reminders, that are scheduled for group sessions on that day. A Turning Point will also post closure notices or delays on KKTV and KRDO. If you call our office, the voice message will state if there is a delay or closure. A Turning Point will also update our website to reflect any closures that occur.

A Turning Point does not follow any school districts or businesses closing in the event of weather. A Turning Point decides solely on the weather and the effect it may have on the safety of clients and staff. 

If you are scheduled for a class that is cancelled, you will not be charged an absence fee and the session will be excused. Your next class will be held the following week at its normally scheduled time. 

If you are required to provide for a random urinalysis or breathalyzer test, A Turning Point asks that you contact the individual in-charge or supervising your case for further guidance. A Turning Point is not able to change the random testing system, nor are we able to perform a make-up test on the following day.

To view your Colorado Driver's License reinstatement requirements, visit www.mydmv.colorado.gov. Select Driver/ID Services, View/Upload Reinstatement Documents. 

Typically, most individuals that need to reinstate their driving privileges must provide the DMV with proof of SR-22 insurance, proof of Interlock installed in your vehicle, enrollment or completion of Level II Education and Treatment with an Affidavit of Enrollment or a DUI/DWAI Referral Summary (DRS), Application for Reinstatement (DR-2780), and $95 reinstatement fee.

Once all documents and reinstatement fee are provided to the DMV, you will receive an email or letter stating that you have been approved to reinstate your driver's license. Take the letter to the DMV to get your license back.